Last updated 01/19/2025
  1. Collection and Use of Data
  2. Types of data collected
  3. Limited sharing of your information
  4. Payment security and data sharing
  5. Your rights under Law No. 18-07
  6. Safety first
  7. Contact us
  8. Cookie Consent and Preference Management


Your privacy, our commitment

At the house of ENERGICAL, the protection of your personal data is a priority.
In accordance with Law No. 18-07 (effective August 10, 2023), this privacy policy describes in complete transparency how we collect, use and protect your personal data when you browse our site.

1. Collection and Use of Data

We take care to collect only the information strictly necessary for specific purposes:

  • To provide you with our services.
  • Improve your user experience.
  • Comply with our legal obligations.
  • Manage and process your orders efficiently, and ensure their follow-up.
  • Keep you informed about your order. (received, in delivery, etc.)
  • Contact you upon delivery (phone number, address, etc.)

2. Types of data collected:

  • Data you provide directly : your name, first name, email address, telephone number, etc.
  • Data collected automatically : IP address, browser used, operating system, cookies and browsing history.

3. Limited sharing of your information

Your personal data are never sold to third parties. However, they may be shared in the following cases:

  • Logistics partners : to ensure delivery of your orders.
  • Online payment provider (see section 4): to enable the secure processing of your payments.
  • Technical service providers, such as the host of our site.
  • Legal authorities, if we are required to do so by regulation.

4. Payment security and data sharing

When paying for your order, you are redirected to a secure platform, compliant with current standards. We do not store your banking information or your Edahabia card information. Transactions are processed securely by our approved payment provider.

In order to process your payment, we only share the necessary information with our service provider, within the framework of the payment purpose. This sharing is carried out in compliance with data protection regulations.

To learn more about their commitment to security and compliance, you can visit this page: SATIM: Fraud Management .

5. Your rights under Law No. 18-07

You have several rights regarding the protection of personal data:

  • Access : obtain a copy of the information we hold about you.
  • Information : be informed about the use of your data.
  • Correction : have any errors in your information corrected.
  • Opposition : refuse certain treatments, if you have legitimate reasons.

To exercise these rights, contact us at helpdesk@energical.com..

6. Safety first

We implement rigorous technical and organizational measures to protect your personal data against any risk of unauthorized access, loss, theft, misuse or destruction.

7. Contact us

For any questions or requests regarding this policy or your personal data, you can contact us at the following contact details:

  • E-mail : helpdesk@energical.com.
  • Phone : 0699 47 10 96

8. Consent to Cookies and Preference Management

Our website uses cookies to improve your experience and analyze browsing. You can accept, reject, or change your preferences by using the pop-up window displayed when you first visit our website.
You also have the option to configure your browser to block or delete cookies if necessary. Cookie Policy.

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